In January 2025, Google rolled out the Helpful Content Update, one of their most significant algorithm updates ever aimed at rewarding high quality, useful content while penalizing low-value, thin content. For small businesses who rely on organic search traffic, this update has presented both challenges and opportunities.
Many small businesses were caught off guard by the update. Sites that had been coasting along on mediocre, repetitive, or purely promotional content suddenly saw rankings plummet overnight. However, the update wasn't meant to punish small sites - it was intended to improve the search experience by highlighting truly helpful, authoritative content.
Some clear winners emerged from the update:
And some losers:
Many small businesses fell somewhere in the middle - not creating stellar content, but also not spamming keyword-stuffed nonsense.
If your site was negatively impacted, here are some steps to get back on track:
Take an honest look at your current content. Is it high-quality and focused on the user? Or is it weak, repetitious, or purely promotional? Consider bringing in a neutral third-party to audit your content if you're too close to it.
Look for gaps where you could be creating much more useful, authoritative content. Often the most helpful content targets "long-tail" keywords very specific to users' needs. Think beyond just high-volume keywords.
For example, a plumber could create guides on "how to clear a clogged kitchen sink drain" or "how to improve low water pressure in a shower."
Avoid always pushing your services. Focus on creating truly helpful, educational guides, tutorials, and advice centered around your expertise. Build trust by genuinely helping users for free.
For example, an accountant could create content about "sales tax tips for small retailers" rather than just writing about their tax preparation services.
Quality content requires time and skill. If you don't have the bandwidth to create great content in-house, consider hiring freelance subject matter experts to write content.
Giving writers keywords and topics to target helps. But also give them freedom to go beyond keywords and provide their unique expertise. The best content isn't crammed with keywords - it provides true value.
If you have lots of old or repurposed content from other sources, refresh it. Add your own original words, insights, examples, and images. Make it feel more unique to your brand rather than generic.
If you have lots of content, focus on pages that already rank well or that you want to rank well. Expand these pages from 300 words to 3000 words. Add sections, tips, examples, and multimedia to turn them into truly helpful hubs.
Don't treat helpful content as a one-time fix. Make it central to your ongoing strategy:
Most importantly, talk to customers and identify the topics they care about most. Then create the helpful resources you wish existed when you started your business.
At first, the Helpful Content Update seemed scary. But it's ultimately an opportunity to better serve your customers with content that builds trust and establishes your expertise. By creating high-quality, truly helpful content, small businesses can thrive in 2025 and beyond.
What has your experience been with Google's update? What steps are you taking to adapt? I'd love to hear from other small business owners!